Privacy Policy

At KontaScopex GmbH, we value the protection of your personal data. This Privacy Policy explains what information we collect, how we use, store, and protect it when you visit our website (kontascopex.com) or interact with our services. It also helps you understand your rights and how we ensure transparency in all data-related matters.

1. Data We Collect

We collect only the information necessary to provide our services:

  • Contact details: name, email address, phone number, company name (if provided).
  • Usage data: visited pages, click behavior, form submissions, and referrer URLs.
  • Technical information: IP address, browser type, operating system, and cookie IDs (see Cookie Policy).
  • Account information: login data, membership status, and preferences.

2. Purpose of Data Processing

Personal data is used solely for legitimate business purposes, including:

  • Providing and managing our platform functions;
  • Communicating regarding support or service inquiries;
  • Informing users about system updates, legal changes, and new modules;
  • Complying with legal record-keeping obligations under Swiss law;
  • Protecting our systems from misuse and unauthorized access.

3. Data Disclosure

Your data is never sold. It may only be shared with:

  • Hosting and email providers located in Switzerland or the EU;
  • Regulatory authorities, when legally required;
  • Technical partners supporting maintenance and service improvements, strictly under data protection agreements.

4. Your Rights

Under the Swiss Federal Act on Data Protection (FADP) and the EU GDPR, you have the right to:

  • Request access to stored personal data;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of data unless a legal obligation requires retention;
  • Restrict or object to certain processing activities;
  • Request portability of your data in a commonly used format.

To exercise these rights, please contact us at info@kontascopex.com.

5. Data Security

We use modern security measures (including SSL encryption, access controls, and regular backups) to protect your information from loss or unauthorized access. However, no digital transmission can be guaranteed as completely secure.

6. Retention Period

Personal data is retained only for as long as necessary to fulfill the purposes outlined here or as required by law. After these periods, data is deleted or anonymized.

7. Contact

KontaScopex GmbH
Säntisstrasse 24, 9000 St. Gallen, Switzerland
UID: CHE-619.384.257
Email: info@kontascopex.com

Cookie Policy

1. What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help deliver basic site functions, save your preferences, and improve usability.

2. Types of Cookies We Use

  • Essential cookies: required for core functionality (e.g. login, security).
  • Functional cookies: store user preferences such as language or layout settings.
  • Analytics cookies: collect anonymized usage statistics to optimize content.
  • Marketing cookies: used only with your consent to display relevant information.

3. Managing Your Cookie Preferences

You can adjust your consent anytime via our cookie banner or browser settings. Disabling non-essential cookies may limit some website features.

  • Chrome: Settings → Privacy and Security → Site Settings → Cookies
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Settings → Privacy → Cookies and Website Data
  • Edge: Settings → Cookies and Site Permissions → Manage Cookies

4. Storage Duration

Session cookies are deleted when you close your browser. Persistent cookies remain for a set period to recognize returning users, typically between 1 day and 12 months.

5. Updates

This Cookie Policy may be updated due to changes in our website or legal requirements. The current version is always available at kontascopex.com/privacy.html.

6. Contact

For questions about cookies or data storage, please contact:
KontaScopex GmbH
Säntisstrasse 24, 9000 St. Gallen, Switzerland
UID: CHE-619.384.257
Email: info@kontascopex.com

GDPR Compliance

1. Legal Basis for Processing

Data processing is carried out based on Art. 6(1)(b) GDPR (performance of a contract) and Art. 6(1)(f) GDPR (legitimate interest in service improvement and security). Consent under Art. 6(1)(a) GDPR is given voluntarily and may be withdrawn at any time.

2. Data Transfer and Storage

Data is stored within Switzerland and the EU using providers that comply with the GDPR. Transfers to third countries occur only where an adequate level of protection is guaranteed.

3. Data Subject Rights

You may request access, correction, deletion, or restriction of processing. You also have the right to data portability and to lodge a complaint with a supervisory authority, such as the Swiss Federal Data Protection and Information Commissioner (FDPIC).

4. Data Security

KontaScopex operates certified data centers meeting modern standards (ISO 27001). Data is transmitted over encrypted channels and stored in secure environments. Access is restricted to authorized personnel only.

5. Cookies & Analytics

We use essential cookies for core functionality and analytics cookies only with your consent. Details are available in our Cookie Policy.

6. Data Protection Contact

For any privacy inquiries, please contact our data protection representative:
KontaScopex GmbH
Säntisstrasse 24, 9000 St. Gallen, Switzerland
UID: CHE-619.384.257
Email: info@kontascopex.com